Frequently Asked Questions

Moveintra is a logistics aggregator platform that connects businesses with multiple courier partners in one place. It allows you to compare shipping rates, create shipments, and track deliveries easily — all from a single, unified dashboard.

You can create a shipment on Moveintra, choose from available courier partners based on price and serviceability, and track your shipment in real-time — all from a single dashboard. Our AI-powered engine recommends the best courier for every pincode.

Moveintra is designed for e-commerce sellers, small businesses, startups, and enterprises looking for a simple and cost-effective shipping solution. Whether you're shipping 1 order or 10,000 orders daily, we've got you covered.

No, you can manually create shipments. However, Moveintra also supports integrations with e-commerce platforms for automated order processing, making your workflow even smoother and faster.

Moveintra partners with multiple leading courier services including Delhivery, Blue Dart, DTDC, Xpressbees, Shadowfax, Ekart, and many more — ensuring wide coverage, competitive pricing, and reliable delivery across India.

You can track all your shipments in real-time directly from your Moveintra dashboard using the tracking ID. We provide end-to-end shipment visibility with live status updates at every stage of delivery.

Shipping charges depend on factors like weight, delivery location, and courier partner. Moveintra helps you compare and choose the most cost-effective option with transparent pricing — no hidden fees.

Yes, Moveintra supports Cash on Delivery (COD) services through selected courier partners. COD remittance is processed securely and efficiently with regular settlement cycles.

Delivery time varies based on the courier partner and destination. Estimated delivery timelines are shown before you confirm the shipment, so you'll always know what to expect. Most metro-to-metro shipments arrive within 1-3 business days.

In case of delays or issues, our support team will assist you promptly. We also work closely with courier partners to resolve claims, escalate concerns, and ensure smooth delivery through our dedicated resolution process.

No, there is no minimum shipment requirement. You can ship even a single order. Moveintra is built to support businesses of all sizes — from your very first shipment to thousands daily.

Simply sign up on Moveintra, add your shipment details, choose a courier partner, and start shipping. The entire onboarding process takes less than 5 minutes — no complex setup required.

Yes, we offer dedicated support to help you with shipment creation, tracking, issue resolution, and any logistics queries. Our team is available via email, chat, and phone to ensure you have a smooth experience.

Yes, shipments can be cancelled before they are picked up by the courier partner. You can cancel directly from your dashboard with just one click — no additional charges apply for pre-pickup cancellations.

Absolutely. Moveintra is scalable and can handle high-volume shipping needs for growing and large businesses. We offer enterprise solutions with dedicated account managers, custom integrations, and priority support.